Associate Professor Shannon Taylor

Victimized Employees Don’t Get a Break, UCF Study Shows

By: Robert H. Wells on

As if being picked on wasn’t bad enough, victims of workplace mistreatment may also be seen as bullies themselves, even if they’ve never engaged in such behavior.

Adding insult to injury, victims may even be seen by supervisors as worse employees, despite exemplary performance. Bullies, on the other hand, may be given a pass if they are liked by their supervisor.

A study about this bias toward victim blaming was recently published in the Journal of Applied Psychology. The peer-reviewed article was co-authored by Shannon Taylor, an associate professor of management in University of Central Florida’s College of Business.

“The results are eye-opening,” Taylor says. “I think they are useful because, given all of these accounts in the media of bad behavior happening, people are often left wondering how can we blame victims, and why do we let these perpetrators off the hook, why do they go unpunished?”

Taylor attributes the flawed decision making to cognitive biases, such as the halo effect, in which positive attributes mask negative traits, or the horns effect, in which one negative attribute casts a person in a completely negative light.

He recommends that supervisors receive bias training.

“The first step is really awareness of these biases,” Taylor says. “We hope this study will at least bring awareness to people’s potential for bias.”

The researchers performed their work over the course of four studies. The first two studies showed through surveys of employees and supervisors that supervisors tend to view victims of bullying as being bullies themselves.

Studies three and four were experiments where participants evaluated employees based on descriptions of their work performance, as well as how they treated others and how they were treated.

They found that even when evaluators were clearly informed that a victim did not mistreat others, victims were still seen as bullies. In the fourth study, they found that not only are victims seen as bullies despite evidence to the contrary, but also that they receive lower job performance evaluations as a result of being victimized.

The researchers found support in all four studies that bullies were less likely to be seen as deviant when their supervisor considered them to be good performers.

“What I think is really interesting about this is, when you hear stories of high-profile people engaging in bad behavior at work, a lot of these people have gone unpunished for long periods of time,” Taylor says. “And we have examples of victims of this bad behavior being called out and attacked on social media and by the media. Our studies show this is actually pretty common. We’re all susceptible to these biases.”

An example – the victim blaming that occurred during Christine Blasey Ford’s testimony during and after Brett Kavanaugh’s Supreme Court confirmation hearing, Taylor says.

Study co-authors included Donald H. Kluemper, an associate professor in the University of Illinois at Chicago Department of Managerial Studies; W. Matthew Bowler, an associate professor in Oklahoma State University’s Department of Management; and Jonathon R. B. Halbesleben, interim dean at the University of Alabama’s College of Continuing Studies. Mark N. Bing, formerly an associate professor in the University of Mississippi’s Department of Management, was also a co-author but passed away before the study was published.

Share This Article

Featured Content image

UCF Rosen College Ranks No. 1 in the World for Hospitality Education for 2025 

One of the most anticipated theme parks in the world is about to open its gates — and right next door, the No. 1 hospitality and hotel management school on...

Read More

Featured Content image

UCF Women’s Club Enhances Graduate Excellence through Scholarships

Financial support plays a crucial role in the academic success of many students, with scholarships serving as a key resource that enables many to access higher education. Scholarships provide vital...

Read More

Featured Content image

UCF Honors Outstanding Graduate Students for 2025

Each year, the University of Central Florida recognizes exceptional graduate students who have demonstrated excellence in academics, leadership, research, creative scholarship, and service. These outstanding individuals are honored through UCF’s...

Read More

Featured Content image

Founders’ Day 2025: Celebrating Student, Faculty and Staff Knights

Every year on the first Wednesday of April, UCF honors the outstanding accomplishments and contributions of our people on Founders’ Day, our annual celebration of the employees, faculty, and students...

Read More